Disable authenticator application multi-factor authentication. If you no longer have access to your authenticator account, then you will need to reset your MFA configuration by contacting our customer support. This procedure requires access to your authenticator account. To use a different authenticator application or device In the Verification code option, type the time-sensitive token generated by your authenticator app and then click Verify. Once your account is successfully created, your authenticator app will continuously generate a time-sensitive token. Otherwise, you will need to manually enter this information. If you have not already installed a TOTP-compatible authenticator app (e.g., Google Authenticator, Duo, or Authy), then you should download and install it now.įrom within your authenticator app, create an Edgio account within your authenticator application.Īutomatically define the account's name and secret key by scanning a QR code.Click Select within the Authenticator App section.If you are not prompted to set up MFA upon logging in, then you can modify your MFA configuration from the Security tab of your Identity dashboard ( ). Upon successfully logging in, you will be prompted to set up MFA. Log in to a Edgio (fka Edgecast) property. To set up multi-factor authentication through an authenticator application Look up a time-sensitive token within a Time-based One-time Password-compatible (TOTP) authenticator application (e.g., Google Authenticator, Duo, or Authy) whenever you are challenged to provide a two-factor authentication token. Upon successfully completing MFA setup, all future login attempts will require that you provide a time-sensitive token. Provide the time-sensitive token that was generated by either an authenticator app or text message. Provide your mobile device's phone number (E.164 format).
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